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A Technical Management Resource |
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Method
This evaluation tool provides an automated and standardized reporting mechanism for many areas of performance evaluation. The evaluation form is based upon several sources, including Evaluation Factors for Technical Services by Charles F. Dunn, The Seven Habits of Highly Effective People from the Franklin Covey Program, and the Data Processing Management Associations (DPMA) Code of Ethics, Standards of Conduct, and Enforcement Procedures. These areas are:
Each section has several questions that focus on particular issues in the broader category. The questions ask for input frequency of employee behaviours as Always, Usually , Frequently, Rarely, Never or Don't Know. Return values of Don't Know are not included in cacluating the mean and standard deviation. If all responses to a question are Don't Know, then the question is omitted from the evaluation summary. Input responses from clients and co-workers are combined and averaged and the standard deviation is calculated for each item. Input responses from the employee and supervisor are separated to facilitate direct and valuable discussions about mutual performance perceptions. In addition to the standardized questions, the web form solicits free-form comments from the evaluators. These free format comments are stripped of attribution to preserve confidentiality and are available for inclusion in the performance evaluation as additional text. These comments can be combined with a plan of action in the performance appraisal or subsequent programs. This system of performance evaluation provides an overview of employee strengths and weaknesses. It can be used immediately to help shape employee training needs and over time to show growth in a variety of areas. Comments? contact: Evaluation Tool Comments
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The Tool
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